Shipping policy

Shipping Policy

Last Updated: May 11, 2026

Welcome to Lugaro Shop.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

Contact Information

Website: lugaroshop.in

WhatsApp Support: +91 75111 77637

Instagram: @lugaroshopoffical

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

Customers will receive order confirmation and shipping updates through WhatsApp, SMS, or email.

Shipping Time

Estimated delivery times:

Kerala: 2–5 business days

Other Indian States: 4–8 business days

Remote locations may require additional delivery time.

Delivery timelines are estimated and may vary depending on courier services and location.

Shipping Charges

Shipping charges, if applicable, will be shown during checkout.

Free shipping offers may be available on selected products or orders.

Courier Partners

We work with trusted courier and logistics partners to ensure safe delivery of orders.

Courier partner selection may vary depending on the delivery location.

Order Tracking

Once your order is shipped, tracking details may be shared through WhatsApp, SMS, or email.

Customers can contact us for shipping updates if needed.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Lugaro Shop is not responsible for delivery issues caused by incorrect or incomplete addresses.

Delayed or Failed Delivery

Delivery delays may occur due to:

Weather conditions

Courier service delays

Natural disasters

Public holidays

Remote area restrictions

If delivery fails due to customer unavailability or incorrect details, re-shipping charges may apply.

Damaged Package

If the package appears damaged during delivery:

Take photos/videos immediately

Keep the original packaging for verification

International Shipping

Currently, Lugaro Shop may only ship within India unless otherwise mentioned.

For shipping-related support:

WhatsApp: +91 75111 77637

Instagram: @lugaroshopoffical

Website: lugaroshop.in